Refund and Return Policy for New England Consignment and Collectables
This policy outlines our return and refund procedures for orders placed on our website.
1. Return Eligibility
Returns are accepted for damaged or defective items only. Returns for change of mind are not accepted.
2. Return Procedure
Contact us within [Number] days of receiving your order to initiate a return. Follow the instructions provided by our customer service team.
3. Return Shipping
Return shipping costs are the responsibility of the customer.
4. Refund Processing
Refunds will be processed within [Number] business days of receiving the returned item in its original condition.
5. Exceptions
Items that have been opened or used may not be eligible for return.
6. Contact Us
If you have any questions or concerns regarding returns, please contact us at [email protected] or [phone number].
